📚 Soft SkillsAllFree
Communication Skills
6 hours4 modules13 lessonsLearn With Empire
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About this course
Active listening, assertive speaking, and conflict de-escalation — soft skills for any workplace, anywhere.
Curriculum
- ▶The Communication Model and Where It Breaksvideo
- 📖Reading and Sending Non-Verbal Signalsreading
- ✏️Self-Assessment: Your Communication Styleexercise
- ▶The Levels of Listeningvideo
- ▶Paraphrasing and Asking Open Questionsspeaking
- 📝Active Listening Checkpointquiz
- ▶I-Statements and the DESC Scriptvideo
- ▶Saying No and Setting Boundariesspeaking
- ✦Giving Feedback with SBIpractice
- 📖Conflict Modes and Interests vs Positionsreading
- ▶De-escalating a Heated Momentvideo
- ▶Role-Play: Difficult Conversationsspeaking
- 📝Final Communication Skills Assessmentquiz
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- ✦AI tutor feedback on every lesson
- 🎓4 modules · 6h of content
- 📜Verified certificate on completion
- ∞Lifetime access, learn at your pace
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